Auto defects can cause thousands of dollars in damage to a person's car and if not rectified, could lead to serious accidents. The minute a recall is issued, the owner of a car should have the defect repaired in order to avoid any potential problems. Here is a look at an auto defects investigation by the National Highway Traffic Safety Administration (NHTSA).
There are four parts to an NHTSA auto defect investigation: screening, petition analysis, investigation and recall management.
During the screening portion, all available information is reviewed by the Defects Assessment Division. The information is submitted by email, questionnaires, reviews, anonymous tips and many other outlets. The department also reviews safety bulletins in an effort to identify foreign defects and recalls.
Any person is permitted to petition the NHTSA to investigate a possible defect in an automobile. The petition will be analyzed to determine whether or not an investigation will be started by the NHTSA. If the petition is valid, an investigation will be opened. If the petition is deemed invalid, the petitioner will be notified as to why no investigation will occur.
Once an investigation is launched, it occurs in two stages: preliminary evaluation and engineering analyses. The preliminary evaluation is typically started based on a recommendation from the Defects Assessment Division. Information from the manufacturer is reviewed and a determination is made as to whether or not the investigation should proceed further.
Should the investigation move forward, the engineering analyses begin. The character and scope of the purported defect are looked into in this phase. Additional tests, surveys and inspections are performed to either find the defect or determine why it is occurring.
During recall management, the Recall Management Division handles the scope of the recall and the administrative records for all recalls. This department monitors the rate of completion and ensures the remedy is accurate.
If you or a loved one has been injured by defective auto products, a personal injury attorney in Nashville, Tennessee, can help you learn more about seeking compensation.
Source: NHTSA, "Motor Vehicle Defects and Safety Recalls: What Every Vehicle Owner Should Know," accessed May 03, 2017